At Paulo Duarte we strive for the best practices in providing services to our customers, so we see certification as a tool that helps us build our value proposition that we bring to each business.

NP EN ISO 9001

Supporting an organization's goals and objectives, the ISO 9001 QMS documents processes, procedures and responsibilities involved in meeting quality policies and objectives. Based on seven quality management principles, the ISO 9001:2015 standard defines how an organization works to meet the requirements of its customers and stakeholders:

Customer focus


People Involvement

Process Approach

Continuous process improvement

Evidence-based decision making

Relationship management

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